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The Importance of Social Media Marketing and How Your Business Can Benefit From It

Given that more than half of the world's population uses it on a daily basis, it's no wonder that 73% of marketers consider social media to be highly valuable in their company’s marketing strategy. But, what exactly is social media marketing?

The goal of social media marketing is to expand your customer base, boost sales and loyalty, and pique user interest in your brand or business's products or services by direct communication with them through social media platforms. You could do this by running social media advertisements, listening to and engaging with your followers, analyzing data, and writing engaging content for your social media profiles. The most widely used social media sites today are Facebook, Instagram, Twitter, LinkedIn, Pinterest, TikTok, YouTube, and Snapchat.

If you've previously put time and money into email marketing, content marketing, search engine optimization, and account-based marketing, but still haven't seen a return on your investment, it's time to focus on social media marketing. If you know how to use them properly, your social media accounts can be used for much more than simply interaction. 

You can use social media to build more long-lasting relationships, and even though the beginning can sound somewhat difficult, you can look for external help. For example, if your focus social media platform is Instagram, besides providing excellent content, you can also work with a reputable growth service to get Instagram followers and grow your audience in an organic way. With more expansion comes a correspondingly increased level of engagement. 

Additionally, your business has the chance to increase sales, new leads, client retention, and exposure with some well-planned social media programming. 

Here are four ways that social media marketing can benefit your business.

Improve Client Retention and Loyalty

Integrating social media with a company's customer relationship management (CRM) system can help in learning more about its customers' likes, dislikes, and how they use its goods and services. That way, businesses can provide each consumer the individualized attention they deserve by tailoring their services to them. 
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​Instagram, as an example, is a great place for businesses to provide helpful information to their target audience.
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our audience should find the material you offer interesting and persuasive enough for them to consider making a purchase in the future.

Raise Brand Recognition

Regardless of the size of the company, it is nearly guaranteed that social media will have some kind of effect on the business. Raising brand recognition is a key benefit of using social media for marketing purposes. Brand recognition contributes to more leads since 37% of consumers think social media is the most influential factor in their purchasing decisions.

When you create a presence for your brand on social media platforms, you make it simpler for potential clients to locate you and get information about the goods or services you provide. Even if they don't make a purchase or sign up for your email newsletter immediately, the very fact that they are aware of you makes it more likely that they will in the future.

Create Trust and Connections

Before deciding on a purchase, 27% of B2B purchasers perform their own research online, compared to just 5-6% when working with a sales professional. In fact, over half of millennial B2B buyers are averse to having any kind of contact with salespeople. Connecting with potential clients and maintaining relationships with them is essential to marketing success.

People are more inclined to make a purchase after being convinced of its worth. When making a significant purchase, this is particularly important since the customer must have faith in the organization.

By using social media marketing techniques like ad targeting, content curation, and product dissemination, you can start forming relationships with potential customers long before they realize they have a need for your goods or services. 

Drive Visitors From Social Media to Your Main Website

Although building connections, entertaining followers, and attracting new ones should be the primary goals of your social media strategy, you could also use these channels to direct traffic to your primary website. As your website is your most important sales tool, sending social media traffic there on a conversion-focused landing page will help move leads farther along in the sales process.

In fact, studies reveal that 93% of marketers who use social media feel that their efforts in this area increase website traffic. By sharing your material on social media, you can reach more people and draw attention to the many useful features of your goods or services.

​Final Thoughts

There's no one right way to implement social media marketing, and it won't work for everyone. However, when used properly, these tactics can be very beneficial for a company's brand-building and exposure. If you're interested in these sorts of strategies, don't be afraid to experiment with some new platforms, unique types of content, or social media-specific advertising. The key is to listen to your audience's needs and continually up the ante.

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Contact Us
  • HOME
    • Home Furnishings "STUFF"
    • About Us
    • Commitment To Our Veterans
    • Free Marketing Analysis - No Strings-No Sales Pitch
  • Social Platforms
  • Technologies
  • Marketing Integration
    • Free Marketing Analysis - No Strings-No Sales Pitch
    • How Social Media is Changing Brand Building & Retail
    • Brick & Mortar Retail Touch Points Exposed
    • The Secret to a Good Mobile Website for Retailers
    • U.S. Newspaper Revenues Hit 50-Year Low in 2012
    • Future Retail Trends-2015
    • The Power Of Gen Y in Today’s And Tomorrow's Workplace [INFOGRAPHIC]
    • Brick And Mortar Retailers May Become Extinct If They Do Not Embrace The New Economy >
      • A Retailer's Guide to Webrooming
      • INFOGRAPHIC - Do men and women shop differently online?
    • How Big Is Amazon {INFOGRAPHIC}
    • Why retailers must excel in the 4 Cs instead of just the 4 Ps
    • E-tailers: Tips, Trends, and Reasons E-Commerce is About to Boom
    • Is Texting The New Marketing Engagement Frontier
    • Which Social Network's Users Make the Most Money? [INFOGRAPHIC]
    • 120 Awesome Marketing Charts, Graphs and Statistics
    • What It Costs A Business To Do Social Marketing
    • The NEW Retail Demographics
    • More Shoppers Reach for Mobile to Browse, Buy >
      • Online Reviews Influence Shoppers Most, but Print Catalogs Trump Social Networks
      • How Shoppers Use Smartphones to Save Money
      • Age, Gender Determine 'Go-To' Devices
  • MY RETAIL RANTS BLOG
  • CONTACT US
    • free marketing help desk