Important Tips to Professionally Make Complaints at Work
All employees have the right to make complaints at work without fear of retribution or harassment. However, the best way to have your complaints heard and resolved is to lodge them officially. While it's normal to feel frustrated, angry, or downright resentful, you must maintain a cool head and a calm composure in order to lay out your concerns professionally. Filing complaints at work isn't exactly rocket science. Continue reading to learn how to make by-the-book complaints at work.
1. Send a Professional EmailIf you have a work-related issue, an email is a good way to submit your complaints. An email can also serve as a digital record if future problems occur. When drafting a professional email, choose a subject that clearly indicates what the message is about. Start the email with a formal greeting to keep it civil yet strong. Once you've set the tone, cut right to the chase and state your complaint.
Let’s say you're an employee with a job in Sales; you're entitled to a base salary and additional compensation for meeting or surpassing the sales target. If you don’t receive your accrued sales commission, consider using email to express dissatisfaction about the matter.
In your email, insist that your employer adheres strictly to the commission pay guidelines applicable in your region. Whatever you do, try to keep your writing respectful and professional so the recipient doesn't perceive your approach to be aggressive and unreasonable.
2. Follow the Company's Complaint Resolution ProcedureMany companies have a detailed policy outlining the procedure for handling employee complaints. The policy is often straightforward and often assures workers that complaints won't be taken lightly. Having specifics available to employees ensures everyone understands what to do if they want to make a complaint and what to expect from the process.
If you want to make a complaint, it's important to adhere to the prescribed complaint resolution procedure. Some companies will require employees to fill out an online complaint form, file their complaints in person, or take the issue to designated personnel in the company. Once you've filed your complaints, allow sufficient time for your company to take action to resolve the issue.
Also, make sure you gather sufficient evidence of the alleged offense. This information could serve as the "smoking gun" that proves your case.
3. Consider Hiring a LawyerIf you have a legitimate dispute that defies every means of resolving it internally due to the severity of the circumstances, filing a lawsuit may be a starting point. For example, if you experience serious discrimination in your workplace, you can file a workplace discrimination lawsuit against your employer. Essentially, lawsuits serve as a last resort in having your case acknowledged and relevant action and compensation seen.
Thankfully, there are employment and labor laws that govern employer and employee relations. Legal procedures involving workplace conflicts are complicated and require legal expertise. Consider hiring an experienced employment law attorney to draft and file your complaint, represent you in court, or negotiate a settlement with your employer.
Workplace conflicts are inevitable. When they arise, it's important to approach the situation professionally. Ensure you follow the tips mentioned above when you raise your complaints and concerns with your employer.
1. Send a Professional EmailIf you have a work-related issue, an email is a good way to submit your complaints. An email can also serve as a digital record if future problems occur. When drafting a professional email, choose a subject that clearly indicates what the message is about. Start the email with a formal greeting to keep it civil yet strong. Once you've set the tone, cut right to the chase and state your complaint.
Let’s say you're an employee with a job in Sales; you're entitled to a base salary and additional compensation for meeting or surpassing the sales target. If you don’t receive your accrued sales commission, consider using email to express dissatisfaction about the matter.
In your email, insist that your employer adheres strictly to the commission pay guidelines applicable in your region. Whatever you do, try to keep your writing respectful and professional so the recipient doesn't perceive your approach to be aggressive and unreasonable.
2. Follow the Company's Complaint Resolution ProcedureMany companies have a detailed policy outlining the procedure for handling employee complaints. The policy is often straightforward and often assures workers that complaints won't be taken lightly. Having specifics available to employees ensures everyone understands what to do if they want to make a complaint and what to expect from the process.
If you want to make a complaint, it's important to adhere to the prescribed complaint resolution procedure. Some companies will require employees to fill out an online complaint form, file their complaints in person, or take the issue to designated personnel in the company. Once you've filed your complaints, allow sufficient time for your company to take action to resolve the issue.
Also, make sure you gather sufficient evidence of the alleged offense. This information could serve as the "smoking gun" that proves your case.
3. Consider Hiring a LawyerIf you have a legitimate dispute that defies every means of resolving it internally due to the severity of the circumstances, filing a lawsuit may be a starting point. For example, if you experience serious discrimination in your workplace, you can file a workplace discrimination lawsuit against your employer. Essentially, lawsuits serve as a last resort in having your case acknowledged and relevant action and compensation seen.
Thankfully, there are employment and labor laws that govern employer and employee relations. Legal procedures involving workplace conflicts are complicated and require legal expertise. Consider hiring an experienced employment law attorney to draft and file your complaint, represent you in court, or negotiate a settlement with your employer.
Workplace conflicts are inevitable. When they arise, it's important to approach the situation professionally. Ensure you follow the tips mentioned above when you raise your complaints and concerns with your employer.
