Everything To Know About Marketing & Business Strategy
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  • Marketing Integration
    • Free Marketing Analysis - No Strings-No Sales Pitch
    • How Social Media is Changing Brand Building & Retail
    • Brick & Mortar Retail Touch Points Exposed
    • The Secret to a Good Mobile Website for Retailers
    • U.S. Newspaper Revenues Hit 50-Year Low in 2012
    • Future Retail Trends-2015
    • The Power Of Gen Y in Today’s And Tomorrow's Workplace [INFOGRAPHIC]
    • Brick And Mortar Retailers May Become Extinct If They Do Not Embrace The New Economy >
      • A Retailer's Guide to Webrooming
      • INFOGRAPHIC - Do men and women shop differently online?
    • How Big Is Amazon {INFOGRAPHIC}
    • Why retailers must excel in the 4 Cs instead of just the 4 Ps
    • E-tailers: Tips, Trends, and Reasons E-Commerce is About to Boom
    • Is Texting The New Marketing Engagement Frontier
    • Which Social Network's Users Make the Most Money? [INFOGRAPHIC]
    • 120 Awesome Marketing Charts, Graphs and Statistics
    • What It Costs A Business To Do Social Marketing
    • The NEW Retail Demographics
    • More Shoppers Reach for Mobile to Browse, Buy >
      • Online Reviews Influence Shoppers Most, but Print Catalogs Trump Social Networks
      • How Shoppers Use Smartphones to Save Money
      • Age, Gender Determine 'Go-To' Devices
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​How To Use Digital Marketing And Social Media Ads To Reach New Customers

​With the help of digital marketing and social media ads, you can reach new customers and increase your business’ reach. By using these platforms, you can create a more personalized experience for your customers and expand your reach. In this article, we speak with our friends from MediaPlus Digital, and find out more about helping small businesses to upgrade their marketing efforts.

How do businesses normally get customers?

Businesses still rely largely on conventional forms of promotion to attract new clients nowadays. This entails putting advertisements in print media as well as online. To reach potential customers for their goods or services, businesses may also purchase customized social media advertisements. However, it's getting tougher and difficult for businesses to stand apart from the crowd due to the abundance of alternatives and the intense rivalry across industries.

What are businesses missing out about digital marketing?

Businesses of all sizes are losing out on some fantastic chances if they aren't using digital platforms to sell their businesses, as the digital world has risen dramatically in recent years. Your business may use digital marketing to interact with consumers, increase website traffic, and develop your brand. Companies should work on the following:

-Connecting with past, present, and future clients using social networking sites like Facebook, Twitter, and LinkedIn.
-Generating interesting material that attracts readers and promotes your company.
-Creating a presence online through branding, SEO, and website design (search engine optimization).
-Interacting personally with clients through email marketing.

How Do I Begin Properly Using Digital Marketing Tools?

You may start using digital marketing tools in a few different ways. You may make advantage of internet tools like social media, email newsletters, and Google search.

It's critical to identify what you need the tool for before selecting it for your small business. While certain technologies are better suited for content creation, others are more effective at reaching a particular sort of client, such as social media platforms for firms targeting millennials. Once you have chosen the tool that best suits your requirements, start utilizing it by applying the advice below:

1) Use a Marketing Planner:

Utilize a marketing planner to track your success and pinpoint areas that require improvement. This will enable you to maximize your efforts and ensure that your target market is reached. Find a marketing planner that works for you from the many options available online or in print, then get to work utilizing it!

2) Set Goals:

When using any tool or strategy, it is important to set marketing goals in order to ensure that you are reaching your desired outcome. This can be done by writing down your goals for the campaign, month, or year. It is also helpful to track daily or weekly progress so you can see how you are doing and make changes as needed.

3) Be Flexible:

Not every firm will benefit from the same approach because each business has a different audience and requires unique digital marketing services. Instead, be adaptable and experiment with various marketing strategies until you identify the ones that are most effective for your company and your target market.

4) Measure Results:

Once you begin utilizing a digital marketing tool, it is crucial to monitor the outcomes in order to assess its efficacy. Results may be measured in a variety of ways, but some prevalent metrics include website traffic, social media followers, and conversions (a sale or sign up).
 
Using Social Media Advertising to Reach New Customers

Businesses may target particular audiences with their adverts via social media. Businesses may make sure that their advertisements only reach customers who are most likely to be interested in what they have to offer by employing targeting choices. Additionally, social media advertising enables companies to rapidly and readily assess the success of their efforts.

Next, we'll talk about why customer service is important for retaining your new customers.

The importance of customer service

Small businesses rely on customer service to ensure that the product/service is well-received and that the customer is satisfied. Customers need to feel confident in the company, its products, and its ability to help them solve their problem.

While companies can reach potential customers in a variety of ways, but they need a team that can effectively communicate with customers through these channels. Customer service departments play an important role in ensuring that these channels are used correctly and that customers have positive experiences with the company.

How to deal with angry customers?

Angry customers can be a major pain for any business, but especially for those with limited resources. Here are some tips on how to deal with angry customers:

1. Be respectful.

Showing respect for your customer is key in diffusing anger and preventing it from boiling over. This means being sincere, understanding their concerns, and addressing them in a calm and reasoned manner.

2. Listen carefully.

When an angry customer speaks, take the time to really hear what they have to say. Don't interrupt until they're finished; let them have their say uninterrupted if possible. Once you've heard them out, offer a response that shows that you're taking their comments seriously and that you'll do whatever you can to address the issue or solve the problem.

3. Apologize sincerely if necessary.

If an apology is required of you, make sure it's genuine and heartfelt; your customer will appreciate it if you do this quickly and effectively. Additionally, be prepared to give further explanation or justification of your actions if requested - this can help defuse any potential anger or hostility rather than spark it into life again later on down the line.

Government grants to grow businesses in Singapore

There are many government grants that can be used to help businesses in Singapore grow. For example, the Enterprise Development Grant (EDG) is a grant that can be used to help start-up businesses get started. The EDG can also be used to help existing businesses grow and expand their operations. There are also other government grants available that can be used for different specific purposes, such as the Productivity Solutions Grant for digital marketing initiatives. There are a few pre-approved vendors (eg. MediaPlus Digital, Mediaone Marketing) for this particular PSG grant program, so it is important to know what government grants are available in order to best take advantage of them.

Conclusion

Digital marketing and social media advertisements for small businesses may be a fantastic method to connect with potential clients and increase website traffic. Advertisements can be tailored to certain demographics, hobbies, or even geographic areas. You can make sure that potential clients continue to think of your company first by investing time and money in digital marketing. Let us know what you think!
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Contact Us
  • HOME
    • Home Furnishings "STUFF"
    • About Us
    • Commitment To Our Veterans
    • Free Marketing Analysis - No Strings-No Sales Pitch
  • Social Platforms
  • Technologies
  • Marketing Integration
    • Free Marketing Analysis - No Strings-No Sales Pitch
    • How Social Media is Changing Brand Building & Retail
    • Brick & Mortar Retail Touch Points Exposed
    • The Secret to a Good Mobile Website for Retailers
    • U.S. Newspaper Revenues Hit 50-Year Low in 2012
    • Future Retail Trends-2015
    • The Power Of Gen Y in Today’s And Tomorrow's Workplace [INFOGRAPHIC]
    • Brick And Mortar Retailers May Become Extinct If They Do Not Embrace The New Economy >
      • A Retailer's Guide to Webrooming
      • INFOGRAPHIC - Do men and women shop differently online?
    • How Big Is Amazon {INFOGRAPHIC}
    • Why retailers must excel in the 4 Cs instead of just the 4 Ps
    • E-tailers: Tips, Trends, and Reasons E-Commerce is About to Boom
    • Is Texting The New Marketing Engagement Frontier
    • Which Social Network's Users Make the Most Money? [INFOGRAPHIC]
    • 120 Awesome Marketing Charts, Graphs and Statistics
    • What It Costs A Business To Do Social Marketing
    • The NEW Retail Demographics
    • More Shoppers Reach for Mobile to Browse, Buy >
      • Online Reviews Influence Shoppers Most, but Print Catalogs Trump Social Networks
      • How Shoppers Use Smartphones to Save Money
      • Age, Gender Determine 'Go-To' Devices
  • MY RETAIL RANTS BLOG
  • CONTACT US
    • free marketing help desk