How Companies Benefit From a Hybrid Onsite & Remote IT Support Model

​Various companies across industries have found different IT services delivery models to grow and prosper. Some of these deliver bang-on results while others take a little time. Different delivery models will have different pros and cons. The most popular ones that are making waves these days are hybrid delivery models and remote IT support models.

Getting A Glimpse Of The Offsite/Onsite Hybrid Delivery Model

​A typical hybrid delivery model is when you combine both onsite/offsite and offshore delivery models. In this model, close to 30% of the total work is done by the onsite/offsite team. The remaining development work is managed by the offshore team. Some of its benefits that you should be aware of include:
 

• You get a dedicated on-site team to address several of your IT issues
• In the case of an offsite/offshore model, you will have an offsite center acting as a mediator between the two teams
• Both the models within this setup after round the clock services and increased control of the development process
• With the onsite/offshore delivery model, you can ensure that all your available resources are utilized optimally
• Both the onsite/offsite and offsite/offshore hybrid models are suitable for long and complicated projects.

​Understanding The Remote IT Support Model

Choosing this model from a leading IT consulting services provider is a practical move when you cannot afford to establish an in-house IT department. This will prove to be useful on many counts and we'll give you the much-needed technological edge over your competitors. Several benefits of opting for a remote IT support model include:

• On-Call IT Service

In this model, any kind of service is always available on demand. Whenever any issue arises, the professional is going to be there to help you out. All you have to do is just call them or drop an email on their registered ID. The response time is going to be very minimal and the problem will be solved without any on-site visits.

• Highly Affordable

You will be surprised to know that the entire remote IT support model turns out to be very affordable in the long run. It does not entail any additional cost or charges associated with any on-site visits as well.

• Focus On Your Business

You can focus more on your business and its core responsibilities. Any stress related to your IT infrastructure and related problems will be on the shoulders of the troubleshooting team.

• Increased Productivity

You can get more productivity out of your business and your employees. When you have a team of trained network and IT specialists working on your IT issues, it takes away a lot of your stress and increases your productivity.

Final Thoughts ​

​The kind of delivery model that you choose for your business will depend upon your budget constraints and the purpose that you want to solve with any particular service. Remember, no two businesses are created the same and therefore, no two delivery models are going to be identical as well. You will have to make this decision after a thorough comparison of your options.