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Here's an article printed in our local paper. It shows that this retailer has NO clue how to address consumers that are technically astute. 

http://www.startribune.com/business/159868195.html
 
The new CEO sounds like a financial guy, when they need so much more. Their website is a disaster! Can we say "Deer In The headlights Syndrome?" 

We wrote a blog on this a while back too: http://www.social4retail.com/best-buy-implodes-is-your-retail-store-strategy-next.html  

READ MORE HERE

Best Buy - UPDATE 07/06/2012 - Best Buy Is Laying Off Hundreds Of Geek Squad Workers Across The Country

Original Article Here